Frequently Asked Questions

Food safety

What if I find a moth in my oats?

Please contact us and let us know how you stored you oats and where they were purchased.

Oats are a natural product. Moths can form a webbing insider the container and the larva from this moth can live in any cereal based food. Moths are a problem in areas of New Zealand where humidity is high. Moths can spread quickly even eating through paper and cardboard packaging.

How to prevent pantry moth:

  • Clean pantry using a light solution of detergent or vinegar to wipe down shelves.
  • Store any new purchased grain product in the freezer.
  • Store any grain based product in a sealed glass container.
  • Use products before the use by date stamped on the pack.

Products

I can’t get your product anymore?

Our product line is subject to change. Please contact us if you are having difficulty obtaining any of our products.

Wanting a smoother creamier porridge?

Place Harraways Scotch Oats in a food processor and process until the oats are fine and cook stirring with a fork to prevent clumping.